I was inspired by this post. What I see in the ECM-projects I do is that introducing a centralized digital world creates a tension between to types of practices: the business and the archival. It’s no more fileshares and paper archiving.

This tension, arises in my honest opinion due to the fact that it’s less structured vs. more structured en less detailed (products) vs. more detailed. This creates a mismatch either on the business side (training a monkey) or on the archival side (no control). I totally agree on your comment.

I am favourable for “subversive RM”, and I think that a good interface between the business world and the RM-world is essential for this: creating best of both worlds, within one digital working environment. Quite a challenge…